• The ideal candidate must have proven success in leading large teams, fostering culture, and driving strong business results. Experience in some or all of the critical functions of Solar Panda (strategy, sales, customer service, operations, bookkeeping) will be an asset. The successful candidate will have a minimum of 10 years of relevant experience, a strong sense of ownership and accountability, and a passion for working in a dynamic, entrepreneurial, high-growth company.

To be successful at this job, a candidate must:

• Foster a successful culture that embraces openness, fairness, accountability and empowerment of all people in the organization
• Demand high standards of all direct reports so that this mindset spreads throughout the organization—this can be demonstrated as attention to detail, high quality of deliverables, meeting deadlines, etc.
• Drive efficiency and a lean mindset throughout the organization—this can be demonstrated through finding ways to reduce non-value-added costs, efficient staffing structures, embracing automation, etc.
• Understand that sales growth and high repayment are two of the most critical success factors for Solar Panda and ensure all team members are aligned towards these dual goals
• Have a working knowledge of all relevant departments or be able to learn about them quickly in order to evaluate performance and identify improvement opportunities—sales, finance, operations, customer service, training, and HR
• Have strong skills and experience in HR-related areas (recruiting, hiring, performance evaluations, terminations, etc.)
• Embrace diversity and inclusion in all people-related matters
• Be capable of hosting investors or lenders who want to visit our operations on the ground while performing due diligence about Solar Panda

The right candidate must have the following traits:

• Always acts with integrity and demands the same from everyone around
• Has a growth mindset and is always pushing for new opportunities to scale the business
• Passion for customers and ensures all departments are putting the customer at the forefront of all decisions
• Analytical abilities and practices a data-driven, analytical approach to problems—gather relevant information, evaluate options, make sound strategic decisions
• Ability to analyze and interpret data for reasonableness and insights: must “own” Solar Panda’s results and financials in the countries they are managing and understand what they mean (not just read numbers)
• Take initiative and be curious: initiate and execute projects and analysis with limited direction or oversight
• Believe in the company’s mission of improving the lives of millions of off-grid customers in Africa
• Be fluent in French and English