Key Takeaways: Check KRA PIN Using BRS (Ecitizen)
- You can easily check your KRA PIN using the BRS (Business Registration Service) on the Ecitizen platform by logging in, accessing the BRS section, and retrieving your PIN using your ID number or company details.
- Simple Steps:
- Login to the Ecitizen portal.
- Navigate to the BRS section.
- Use your ID number or company name to check your KRA PIN.
- Alternatives: If you cannot access BRS, you can use email, the KRA portal, or the iTax PIN checker.
If you’re wondering how to check your KRA PIN using BRS (Ecitizen) in 2025, the process has become simpler with digital services. KRA PINs are essential for filing taxes, accessing government services, and business registration in Kenya. Using BRS on Ecitizen allows individuals and companies to retrieve their PIN quickly with just an ID number or company name.
In this guide, we’ll walk you through the detailed steps to check your KRA PIN using BRS on Ecitizen, as well as other available methods like the iTax portal, email, or the KRA PIN checker.
Step-by-Step Guide to Check KRA PIN Using BRS (Ecitizen)
1. How to Access BRS on Ecitizen
The Business Registration Service (BRS) is part of the Ecitizen platform. Follow these steps:
- Visit the Ecitizen Portal: Go to Ecitizen and login with your credentials.
- Navigate to BRS: Once logged in, select “Business Registration Service” from the menu.
- Enter Details: Provide your ID number for individual PINs or your business registration details for company PINs.
- Retrieve Your PIN: The system will display your KRA PIN if it matches their records.
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2. How to Check KRA PIN Using ID Number
Using your ID number is one of the most straightforward ways:
- Go to the Ecitizen platform or the KRA iTax portal.
- Log in and navigate to the relevant section.
- Enter your ID number in the search field to find your PIN.
3. Alternatives for Checking KRA PIN
Using Email
- Compose an email to KRA’s support team (email: callcentre@kra.go.ke) with your ID number.
- Wait for their response with your PIN details.
Using the KRA iTax Portal
- Visit the iTax portal.
- Log in and use the PIN checker feature to retrieve your details.
Using Company Name
For businesses, you can check your KRA PIN using the registered company name via BRS or the iTax portal.
4. Other Methods
How to Check KRA PIN Using BRS on Mobile
- Download the Ecitizen mobile app from Google Play or App Store.
- Login and navigate to the BRS section.
- Use the same steps as outlined for the web platform.
KRA PIN Checker
The KRA PIN checker is another tool for verifying your PIN’s validity.
How to Check KRA PIN Using Email
One of the simplest ways to retrieve your KRA PIN is through email:
- Write an email to KRA’s customer support at callcentre@kra.go.ke.
- Include the following details:
- Your Full Name (as per your ID).
- Your National ID Number.
- Your request for the KRA PIN retrieval.
- KRA typically responds within 1-3 business days.
This method is especially helpful if you don’t have access to BRS on Ecitizen or the iTax portal.
How to Check KRA PIN Using ID Number Online
Checking your KRA PIN using your ID number online is straightforward:
| Platform | Steps | Time Taken | Cost |
|---|---|---|---|
| Ecitizen BRS | Login to Ecitizen, go to BRS, and input your ID number. | 5 minutes | Free |
| KRA iTax | Visit iTax, select the PIN checker, and provide your ID. | 5-10 minutes | Free |
| Send your ID number to KRA’s customer care via email (callcentre@kra.go.ke). | 1-3 days response | Free |
Note: Ensure your ID number is entered correctly to avoid delays in retrieving your KRA PIN.
How to Check KRA PIN Using BRS (Ecitizen) Online
The Ecitizen portal simplifies retrieving your KRA PIN through the Business Registration Service (BRS):
- Visit the Ecitizen website.
- Login using your credentials.
- Navigate to the BRS (Business Registration Service) section.
- Input either:
- Your ID number for personal PIN retrieval.
- Your Company Name for business PIN retrieval.
- Submit, and your KRA PIN will be displayed.
This method works seamlessly for both individuals and businesses.
How to Check KRA PIN Using BRS Ecitizen App
The Ecitizen mobile app provides similar functionality to the web platform:
- Download the Ecitizen App from Google Play Store or App Store.
- Login and access the BRS section.
- Enter your details (ID or company name) to retrieve your KRA PIN.
Using the app is convenient for mobile users and eliminates the need for a computer.
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How to Check KRA PIN Using Company Name
For businesses, retrieving a PIN linked to a company is possible via:
- Ecitizen BRS:
- Login to BRS on Ecitizen and input your company name.
- Retrieve your company’s KRA PIN instantly.
- KRA iTax Portal:
- Use the PIN checker on iTax for company PIN validation.
| Method | Best For | Details Needed | Time Taken |
|---|---|---|---|
| Ecitizen BRS | Business registration | Company name | 5 minutes |
| KRA iTax Portal | PIN validation | Company registration | 5-10 minutes |
How to Check KRA PIN Using ID No
When using BRS on Ecitizen, the ID number is the most reliable identification for individual PINs. Ensure:
- The ID number matches your KRA records.
- Your Ecitizen profile is updated with correct ID details.
Tip: For lost PINs, visit a KRA Huduma Centre or contact KRA support.
How to Check KRA PIN Without Credit Card
You do not need a credit card to retrieve your KRA PIN:
- Ecitizen and iTax portals are free to use.
- Email or direct support methods are cost-effective alternatives.
Using the KRA Portal
The KRA Portal (iTax) provides tools for checking and verifying KRA PINs:
- Login with your KRA credentials.
- Use the PIN Checker to validate existing PINs.
- Retrieve PIN details using your ID number.
Comparison Table for KRA PIN Retrieval Methods
| Method | Platform | Best For | Cost | Speed |
|---|---|---|---|---|
| BRS on Ecitizen | Ecitizen | Individuals & companies | Free | Fast |
| KRA iTax Portal | iTax | PIN validation | Free | Moderate |
| Email Support | KRA email | Offline users | Free | 1-3 days |
| KRA Huduma Centre | Physical visit | PIN issues or record updates | Free | Same day |
Detailed FAQs Section
1. How do I check my KRA PIN using BRS (Ecitizen)?
To check your KRA PIN using BRS (Ecitizen):
- Login to the Ecitizen portal.
- Navigate to the Business Registration Service (BRS).
- Enter your ID number or company name in the search field.
- Retrieve your PIN instantly after verification.
This is the easiest method to check both personal and business KRA PINs.
2. Can I check my KRA PIN using my ID number?
Yes, you can check your KRA PIN using your ID number:
- On iTax Portal, use the PIN checker tool and input your ID.
- Alternatively, use the BRS section on the Ecitizen portal.
Ensure that the ID number matches KRA records for accurate results.
3. How do I retrieve my KRA PIN without a credit card?
You don’t need a credit card to retrieve your KRA PIN. Free methods include:
- Using the BRS on Ecitizen.
- Emailing KRA support at callcentre@kra.go.ke.
- Visiting a KRA Huduma Centre for in-person assistance.
4. How can I check my KRA PIN using email?
To check your KRA PIN using email:
- Compose an email to callcentre@kra.go.ke.
- Provide your full name, ID number, and request for PIN retrieval.
- Wait for a response within 1-3 business days.
This method is ideal if you’re unable to access online portals.
5. Is there a way to check my KRA PIN using a company name?
Yes, you can check a KRA PIN using a company name via:
- BRS on Ecitizen: Input the company name in the search bar.
- iTax Portal: Use the PIN checker tool for business verification.
These methods work for both registered and recently incorporated companies.
6. Can I check my KRA PIN using the BRS Ecitizen app?
Yes, the BRS Ecitizen app allows you to check your KRA PIN on mobile:
- Download the app from Google Play Store or App Store.
- Login using your Ecitizen credentials.
- Access the BRS section and search for your PIN using your ID or company name.
7. What is the iTax PIN checker, and how does it work?
The iTax PIN checker is a tool on the iTax Portal used to validate KRA PINs. To use it:
- Visit the iTax portal.
- Select the PIN checker option.
- Enter the KRA PIN or ID number for verification.
This tool helps confirm the validity of a PIN and is free to use.
8. What should I do if my KRA PIN doesn’t match my ID?
If your KRA PIN doesn’t match your ID:
- Contact KRA support at callcentre@kra.go.ke.
- Visit a KRA Huduma Centre to update or correct your records.
- Ensure your ID details are up-to-date on Ecitizen.
9. Is the BRS on Ecitizen free to use for checking KRA PINs?
Yes, the BRS on Ecitizen is completely free to use. Whether you’re checking for an individual or business PIN, no charges apply.
10. Can I retrieve my KRA PIN without registering on Ecitizen?
You need an Ecitizen account to access the BRS section for KRA PIN retrieval. However, you can use:
- The iTax portal PIN checker.
- Email support through KRA.
- Physical visits to Huduma Centres.
11. What are the common errors when checking a KRA PIN online?
Common errors include:
- Entering an incorrect ID number.
- Using outdated company names for business PIN searches.
- Mismatched ID details between KRA and Ecitizen records.
To avoid these issues, double-check your inputs and update your records when necessary.
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12. Is there a difference between the KRA Portal and the Ecitizen Portal?
Yes, there is a difference:
- KRA Portal (iTax): Used for tax-related activities like filing returns, PIN validation, and updates.
- Ecitizen Portal: Focused on government services, including PIN retrieval through the BRS section.
Both platforms complement each other for KRA-related services.
13. How do I contact KRA for PIN retrieval support?
You can contact KRA through:
- Email: callcentre@kra.go.ke.
- Phone: Call their helpline at +254 709 014 000.
- Visit: Any Huduma Centre across Kenya.
