Job Purpose

The Billing Manager will oversee the AMCE’s billing operations, ensuring accurate and efficient claims processing, managing the revenue cycle, and maintaining compliance with regulatory requirements. The role holder will be responsible for managing a team of billing officers, resolving billing discrepancies, optimizing revenue streams, and collaborating with clinical, administrative, and financial stakeholders to ensure seamless billing processes.

Core Responsibilities

Revenue Cycle Management

• Ensure accurate and timely capture of charges for all services provided, review and verify charge data for completeness and accuracy, assign appropriate codes to services and procedures and monitor and improve charge capture processes to maximize revenue.
• Monitor and manage accounts receivable to ensure timely payment of claims, follow up with payers to resolve billing and payment issues.
• Negotiate contracts with payers to optimize reimbursement rates, monitor contract terms and ensure compliance and identify opportunities to improve contract terms and reimbursement rates.
• Analyze revenue cycle performance metrics, such as days in accounts receivable, collection rates, and denial rates, identify areas for improvement and implement corrective actions and implement strategies to improve revenue cycle efficiency and productivity.
• Ensure compliance with all relevant regulatory requirements, stay updated on changes in regulations and industry standards and implement compliance programs to mitigate risks.
• Identify and resolve billing errors and discrepancies and implement strategies to reduce accounts receivable aging.
• Prepare and submit accurate and timely claims to payers, identify and resolve claim denials and rejections.

Billing Operations

• Implement billing policies and procedures compliant with Nigerian healthcare regulations (e.g., NHIS, LASHMA), ensuring alignment with AMCE’s policies and procedures.
• Monitor and resolve billing errors and discrepancies, utilizing expertise in claims adjudication.
• Supervise billing staff and provide training on billing procedures specific to AMCE.
• Ensure compliance with data protection regulations (e.g., NDPR), and safeguard patient information.
• Perform quarterly audits to identify areas for improvement, ensuring billing accuracy and compliance with industry standards.

Patient Billing and Communication

• Ensure accurate and timely patient registration and demographic data collection, verify insurance eligibility and benefits and update patient information as needed.
• Explain billing statements and insurance coverage to patients, answer patient questions and concerns about billing and insurance and assist patients with financial arrangements, including payment plans and financial assistance.
• Verify insurance eligibility and benefits for each patient encounter, obtain pre-authorization for services as required by insurance plans and appeal denied claims to maximize reimbursement.
• Generate accurate and timely patient bills, post payments and adjustments to patient accounts, follow up on outstanding balances and initiate collection efforts and manage patient financial assistance programs.
• Communicate effectively with patients, insurance companies, and internal staff, resolve patient billing issues and complaints promptly and provide excellent customer service to ensure patient satisfaction.

Financial Analysis and Reporting

• Prepare accurate and timely financial statements, including income statements, statement of financial position, and cash flow statements, ensure compliance with relevant accounting standards (IFRS) and regulatory requirements and analyze financial data to identify trends, potential issues, and opportunities.
• Analyze financial variances between actual and budgeted performance, identify the root causes of variances and recommend corrective actions. Prepare variance analysis reports for management review.
• Develop and implement annual budgets and long-range financial plans, monitor budget performance, and identify potential risks and opportunities and prepare financial forecasts and projections.
• Analyze and allocate costs to different departments and services to improve cost efficiency and develop and implement cost-control measures.
• Create and maintain financial models to support strategic decision-making and conduct sensitivity analysis to assess the impact of different scenarios on financial performance.

Qualifications

Educational Requirements

• Bachelor’s degree in Accounting or related field.
• MSc. in a relevant discipline will be an added advantage.

Professional Requirements

• Possession of a professional certification (ICAN, ACCA) is an added advantage.
• Evidence of continuing professional and managerial development.

Experience Requirements

• Minimum 7 years of experience in healthcare billing management.
• Experience with electronic health records (EHRs) and billing systems.
• Experience in revenue cycle management and compliance

Competency Requirements

Knowledge Requirement

• A deep understanding of healthcare reimbursement methodologies, including Medicare, Medicaid, and commercial insurance.
• Knowledge of various types of health insurance plans.
• Understanding of relevant healthcare regulations.
• Knowledge of basic accounting principles and financial analysis.

Skills Requirements

• Problem-Solving
• Analytical Skills
• Communication Skill
• Attention to Detail
• Organizational Skills
• Negotiation Skills
• Leadership Skills
• Technology Skills

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Strategic thinking and planning
• Emotional intelligence and empathy
• Coaching and development of team members
• Change management and adaptability
• Decision-making and problem-solving

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Job Purpose

The Senior Nurse,Outpatient Clinic will be responsible for overseeing outpatient care, ensuring smooth patient flow, managing minor procedures, and supporting patient education. The role holder would be required to have expert clinical skills, attention to detail, and the ability to mentor outpatient nursing staff, contributing to a high-quality outpatient experience.

Core Responsibilities

Patient Assessment and Care

• Lead initial and follow-up patient assessments, recording vital signs, medical history, and current health concerns, ensuring comprehensive and accurate data collection.
• Expertly assist in the development and implementation of personalized care plans, collaborating with the multidisciplinary team to optimize patient outcomes.
• Oversee the administration of medications, wound care, and other treatments as prescribed by physicians, providing guidance and supervision to junior nursing staff.
• Critically monitor patient progress and communicate any significant changes to the medical team, ensuring timely interventions and proactive care.

Care Coordination

• Optimize patient flow within the AMCE to ensure efficient and timely care across medical and surgical services.
• Lead the scheduling of follow-up appointments and referrals to other specialists or diagnostic services, ensuring seamless transitions and continuity of care.
• Foster strong collaboration with other healthcare professionals to ensure comprehensive patient care and effective communication across departments.

Patient Education and Counseling

• Develop and deliver comprehensive education programs for patients and their families about diagnoses, treatment plans, medications, and self-care practices, empowering them to actively participate in their care.
• Expertly counsel patients on preventive care, lifestyle modifications, and the importance of adherence to treatment protocols, promoting long-term health and well-being.
• Address patient questions and concerns with clarity and empathy, enhancing their understanding of their health conditions and treatment options.

Clinical Support

• Expertly prepare and assist physicians during examinations, procedures, and treatments, ensuring a smooth and efficient workflow.
• Maintain and champion sterile techniques and infection control practices during clinical procedures, serving as a role model for junior staff.
• Oversee the proper maintenance and functionality of all medical equipment used within the medical and surgical services, ensuring a safe and effective care environment.

Documentation and Reporting

• Ensure the maintenance of accurate and detailed patient records, including assessments, treatments, and progress notes, adhering to the highest standards of documentation.
• Complete necessary documentation and reports promptly and efficiently, contributing to effective communication and continuity of care.
• Promptly report adverse reactions and unexpected changes in patient condition to the appropriate healthcare provider, facilitating timely interventions.

Quality Improvement

• Lead and actively participate in quality improvement initiatives aimed at enhancing operations and patient care standards across medical and surgical services.
• Engage in and promote training and professional development programs to stay updated on best practices in acute care settings.

Qualifications

Educational Requirements

• A relevant nursing degree, such as a Bachelor of Science in Nursing (BSN)
• Registration with the appropriate nursing regulatory body.

Professional Requirements

• Specialized certifications in cardiac nursing or advanced cardiac life support (ACLS) will be an added advantage.
• Current and valid nursing license
• Active participation in continuing education programs to maintain competency and stay updated on the latest advancements in medical and surgery.

Experience Requirements

• Minimum of 3-5 years of clinical experience in a hospital setting, with a focus on outpatient care or ambulatory care

Knowledge Requirements

• In-depth knowledge of outpatient care protocols.
• Knowledge in educating patients on health management.
• Understanding of managing long-term conditions.
• Proficient in accurate patient record-keeping
• Knowledge of outpatient care laws and regulations.

Skill Requirements

• Strong skills in patient engagement and education
• Efficient in scheduling and managing patient flow.
• Sound clinical judgment in outpatient situations
• Ability to supervise and mentor junior staff.
• Competent in outpatient diagnostic tools.

Personal Abilities

• Professional attitude towards work.
• Shares the AMCE’s vision.
• Provides compassionate patient care.
• Effective in managing chronic or ongoing care cases.
• Takes ownership of patient outcomes
• Manages high patient volumes efficiently.
• Dedicated to improving patient care.

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Job Purpose

The Health Insurance Contract and Claims Manager will oversee the administration and management of AMCE’s insurance contracts, ensuring compliance with regulatory requirements and organizational policies. The role holder will also manage the claims process, ensuring timely and equitable resolution of claims, and providing expert guidance on insurance-related matters.

Core Responsibilities

Insurance Management

• Accurately interpret insurance policies to determine coverage, exclusions, and limitations and apply relevant policy provisions to specific claims and underwriting scenarios.
• Oversee the entire claims process, from initial notification to final settlement, investigate claims to determine liability, coverage, and potential losses.
• Negotiate settlements with claimants or their representatives, manage the claims handling process, including documentation, communication, and payment and identify and mitigate potential fraud and abuse.
• Monitor, assess and evaluate risks associated with insurance policies and claims and implement risk management strategies to minimize losses.
• Ensure compliance with all relevant insurance regulations, including licensing, reporting, and solvency requirements.
• Manage reinsurance programs, including treaty negotiations, placements, and claims recoveries and analyze reinsurance treaties to optimize coverage and minimize costs.

Claims Handling

• Receive and acknowledge insurance claims, investigate claims to determine coverage, liability, potential losses and collect and analyze relevant documentation, such as medical records, police reports, and property damage assessments.
• Assess the extent of damages and losses incurred by the insured, determine the appropriate coverage and policy limits, and calculate the estimated cost of repairs or replacements.
• Negotiate settlements with claimants or their representatives, process and authorize claim payments and ensure timely and accurate claim settlements.
• Identify and investigate potential fraud or abuse in insurance claims, collaborate with law enforcement and other relevant authorities as needed and implement measures to prevent and detect fraud.
• Communicate effectively with claimants, explaining the claims process and providing updates on the status of their claims.

Contract Negotiation

• Review and analyze insurance contracts, endorsements, and reinsurance treaties to ensure compliance with legal and regulatory requirements, identify potential risks and opportunities within contracts and develop strategies to mitigate risks and maximize benefits.
• Negotiate terms and conditions with clients, brokers, and reinsurers, balance the interests of AMCE with those of the counterparty and seek to optimize contract terms in terms of coverage, pricing, and conditions.
• Draft and finalize insurance contracts, endorsements, and other legal documents, ensure that contracts are clear, concise, legally enforceable, and obtain necessary approvals and signatures for contract execution.
• Monitor contract performance to ensure compliance with terms and conditions, address any contract disputes or claims and update contracts as needed to reflect changing circumstances.
• Manage relationships with vendors and suppliers, negotiate contracts with vendors and suppliers and monitor vendor performance and ensure compliance with contract terms.

Risk Assessment

• Identify potential risks to the insurance business, such as operational risks, financial risks, and reputational risks and assess the likelihood and potential impact of identified risks.
• Collaborate with other departments to identify and address risk exposures, implement risk management frameworks and policies to govern risk management activities and review risk management procedures to ensure their effectiveness.
• Manage the claims process, including investigation, assessment, and settlement. Identify and mitigate potential fraud and abuse in claims and implement effective claims management practices to minimize losses and expedite claim settlements.
• Develop and implement reinsurance programs to transfer risk and protect the AMCE’s financial stability, negotiate reinsurance treaties with reinsurers and monitor reinsurance recoveries and ensure timely payments.
• Stay updated on regulatory changes and industry best practices and ensure compliance with regulatory requirements, including solvency, capital adequacy, and reporting standards.

Qualifications

Educational Requirements

• Bachelor’s degree in insurance, business administration, finance, risk management, or a related field.
• Master’s degree in business administration (MBA) with a specialization in finance, risk management, or insurance is an added advantage.

Professional Requirements

• Chartered Insurance Institute qualification

Experience Requirements

• Minimum of 7 years of experience in the insurance industry, with a strong focus on contract management, claims handling, and risk management.
• Experience in leading teams and managing complex projects.
• A deep understanding of the insurance industry, including products, regulations, and market trends.

Competency Requirements

Knowledge Requirements

• Understanding of the Insurance Claims Administration
• Understanding the operation of the healthcare sector insurance.
• Understanding of risk management issues.
• Knowledge of insurance principles and practice.

Skill Requirements

• Analytical Skills
• Problem-Solving Skills
• Negotiation Skills
• Communication Skills
• Attention to Detail
• Time Management

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Ability to adapt accordingly.
• High levels of honesty and integrity

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Job Purpose

The General Cardiologist diagnoses, treats, and manages a wide range of cardiovascular diseases and disorders. This includes conducting comprehensive patient evaluations, interpreting diagnostic tests, developing and implementing treatment plans, and providing ongoing care to improve patient outcomes. The role holder will collaborate with other healthcare professionals to deliver high-quality, patient-centered care.

Core Responsibilities

Patient Assessment and Management:

• Conduct thorough cardiovascular assessments, including detailed medical histories, physical examinations, and review of medical records.
• Identify and assess cardiovascular risk factors to determine overall cardiac health.
• Order and interpret a wide range of diagnostic tests, such as electrocardiograms (ECGs), echocardiograms, stress tests, and cardiac catheterizations.
• Develop and implement individualized treatment plans, including medication management, lifestyle modifications, and surgical interventions.
• Monitor patients’ progress, adjust treatment plans as needed, and provide ongoing follow-up care.

Diagnostic Testing and Interpretation:

• Interpret stress test results to assess cardiac function and identify coronary artery disease.
• Perform and interpret echocardiograms to evaluate heart structure and function.
• Order and interpret other diagnostic tests as needed, such as nuclear stress tests, cardiac MRI, and CT scans.

Data Management and Reporting:

• Maintain accurate and up-to-date patient records.
• Generate comprehensive reports summarizing patient evaluations, diagnostic test results, and treatment plans.
• Collaborate with other healthcare professionals, such as cardiothoracic surgeons, internists, and primary care physicians.

Quality Assurance and Improvement:

• Implement quality assurance measures to ensure accurate and reliable diagnostic testing and treatment.
• Identify opportunities for improvement in patient care and implement strategies to enhance outcomes.
• Stay up-to-date with the latest clinical guidelines and evidence-based practices.

Professional Development:

• Participate in continuing medical education activities to maintain expertise and stay current with advancements in cardiology.
• Engage with professional organizations to network with colleagues and advance the field of cardiology.

Additional Responsibilities:

• Participate in clinical research studies to contribute to the advancement of cardiovascular medicine.
• Teach and mentor medical students, residents, and fellows.
• Fulfill administrative responsibilities, such as scheduling appointments, managing staff, and overseeing clinical operations.

Qualifications

Educational Requirements

• Medical Degree (MBBS, or its equivalent) from a recognised Institution.
• Completion of Residency program

Professional Requirements

• Certification in Cardiovascular Physiology and Rehabilitation from a recognized professional organization
• Registration with relevant professional bodies.

Experience Requirements

• Minimum of 6 years of experience in a clinical setting is required. This experience should include exposure to cardiovascular diagnostic procedures and patient care.
• Experience in performing and interpreting various cardiac tests, including ECGs, stress tests, and ambulatory monitoring.
• Experience in interacting with patients, explaining procedures, and addressing their concerns.
• Experience in developing and implementing exercise programs for cardiac rehabilitation patients.
• Experience in performing vascular studies, such as Doppler ultrasound of carotid arteries and peripheral vessels.
• Experience in participating in clinical research studies or quality improvement initiatives.
• Experience in supervising and mentoring junior staff.

Knowledge Requirements

• In-depth understanding of the structure and function of the heart and circulatory system.
• Knowledge of various non-invasive cardiac tests, such as stress testing, and vascular studies.
• Ability to educate patients on cardiovascular health, risk factors, and lifestyle modifications.
• Knowledge of current clinical guidelines and best practices in cardiology.

Skill Requirements

• Proficiency in operating ultrasound equipment, including advanced echocardiography systems.
• Skill in acquiring high-quality images, optimizing image settings, and adjusting transducer positions.
• Ability to interpret echocardiograms, including identifying abnormalities, measuring cardiac dimensions, and assessing cardiac function

Personal Abilities

• Effective communication skills to interact with patients, healthcare professionals, and other team members.
• Empathy and compassion for patients, especially those undergoing stressful procedures.
• Ability to explain complex medical information to patients in a clear and understandable manner.
• Ability to troubleshoot technical issues, adapt to changing circumstances, and find solutions to challenges.
• Attention to Detail
• Effective time management to prioritize tasks and meet deadlines.
• Adherence to ethical standards, maintaining patient confidentiality, and demonstrating a positive attitude.
• Ability to work collaboratively with other healthcare professionals, including cardiologists, nurses, and other allied health professionals.
• Flexibility to adapt to changing work environments and new technologies

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Job Purpose

The Palliative Care Specialist is responsible for providing compassionate, patient-centered care to individuals with cancer and haematological disorders who require palliative care services. The role involves managing symptoms, enhancing quality of life, and supporting patients and their families throughout the course of illness. The specialist will collaborate with oncologists, haematologists, and other multidisciplinary healthcare providers to ensure that patients receive holistic care. This position also involves providing guidance on end-of-life care, pain management, and psychosocial support for patients and families.

Core Responsibilities

Patient Care and Symptom Management

• Provide comprehensive palliative care to patients with cancer and haematological conditions, focusing on symptom relief and quality of life.
• Develop and implement individualized care plans addressing pain, nausea, fatigue, dyspnoea, and other symptoms associated with advanced cancer and blood disorders.
• Administer medications, including opioids and adjuvants, for effective symptom management, while monitoring and adjusting doses based on patient response.
• Provide holistic care, addressing the physical, emotional, social, and spiritual needs of patients and their families.

Collaboration and Multidisciplinary Care

• Work closely with oncologists, haematologists, and nurses to develop and deliver comprehensive palliative care plans.
• Participate in case conferences, family meetings, and interdisciplinary rounds to ensure the integration of palliative care with ongoing treatment.
• Provide education and support to the multidisciplinary team on the principles and practices of palliative care.

End-of-Life Care and Advance Care Planning

• Guide patients and families through the process of advance care planning, including discussions on treatment goals, do-not-resuscitate (DNR) orders, and end-of-life wishes.
• Facilitate conversations about death and dying, ensuring patients’ values and preferences are respected throughout their care.
• Support families in managing the emotional and psychological challenges of end-of-life care.

Patient and Family Education and Support

• Educate patients and families on the nature of their condition, the goals of palliative care, and strategies for managing symptoms.
• Provide emotional and psychosocial support to help patients and families cope with the challenges of chronic and terminal illness.
• Address concerns about pain management, nutrition, mobility, and the psychological aspects of living with a terminal illness.

Governance, Documentation, and Compliance

• Ensure accurate documentation of patient care, treatment plans, and progress in line with hospital and regulatory standards.
• Maintain compliance with relevant ethical guidelines, hospital policies, and the Medical and Dental Council of Nigeria (MDCN).
• Participate in audits and quality improvement initiatives to enhance palliative care services.
• Uphold standards of practice in line with national and international palliative care guidelines.

Research and Continuous Professional Development

• Engage in clinical research, particularly studies focused on improving palliative care practices for oncology and haematology patients.
• Participate in continuous professional development activities, including attending workshops, seminars, and conferences.
• Mentor junior healthcare professionals and contribute to the education and training of medical students and residents in palliative care principles.

Qualifications

Educational Requirements

• Medical Degree (MBBS, MBChB or its equivalent) from a recognised Institution.
• Completion of Residency program

Professional Requirements

• Valid medical license and registration
• Membership in relevant medical associations, such as the Nigerian Palliative Care Association, International Association for Hospice & Palliative Care or its equivalent

Experience Requirements

• Minimum of 3-5 years of experience in a clinical setting, with a focus on oncology or haematology.
• Completion of post-basic training in oncology or hematology
• Experience in palliative care, particularly in the management of advanced cancer and haematological disorders, is required.
• Experience in end-of-life care, advanced care planning, and symptom management in terminal illness.
• Prior experience in multidisciplinary team collaboration and working with patients and families in crisis or distress.

Competency Requirements

Knowledge Requirements

• Strong knowledge of palliative care principles, symptom management, and pain relief strategies.
• In-depth understanding of oncology and haematology, including common cancers and blood disorders.
• Familiarity with ethical and legal aspects of palliative care, including advance directives, end-of-life care, and DNR orders.
• Knowledge of pharmacological and non-pharmacological approaches to symptom management, including opioid use, antiemetics, and adjuvant therapies.
• Awareness of cultural sensitivity in providing care to diverse populations.
• Understanding of psychosocial issues faced by patients and families in terminal illness, and effective strategies to provide support

Skill Requirements

• Demonstrable skills in written and spoken English that are adequate to enable effective communication.
• Strong problem-solving and critical-thinking skills.
• Strong problem-solving skills and the ability to perform effectively in sensitive situations.
• Excellent communication skills for explaining palliatives plans to patients and coordinating care with medical teams.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Commitment to clinical governance / improving quality of patient care.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Commitment to caring for others.
• Ability to adapt accordingly.
• High levels of honesty and integrity

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Job Purpose

The Specialist Nurse – Haematology Ward is responsible for providing specialized care to patients with blood disorders and haematological conditions. This role involves patient assessment, treatment administration, monitoring, and education. The nurse will work closely with haematologists and the multidisciplinary team to deliver comprehensive care that supports positive patient outcomes. The position requires advanced clinical knowledge in haematology, adherence to safety protocols, and a commitment to continuous professional development.

Core Responsibilities

Clinical Care

• Assess, plan, and implement specialized care for patients with haematological disorders, such as anaemia, leukaemia, lymphoma, and haemophilia.
• Administer blood transfusions, chemotherapy, and other haematology-specific treatments according to established protocols.
• Monitor and manage central venous access devices and maintain proper aseptic techniques.
• Conduct thorough patient assessments and document findings to inform care plans.
• Respond promptly to any adverse reactions or complications during treatment and implement appropriate interventions.

Patient Education and Support

• Provide comprehensive education to patients and families regarding their condition, treatment plans, potential side effects, and home care.
• Offer emotional support and resources for coping with chronic or severe blood disorders.
• Collaborate with patient support groups and resources to enhance overall patient care.

Safety and Compliance

• Adhere to national and international guidelines for the safe handling of chemotherapy and other haematology treatments.
• Follow infection control protocols and maintain the use of personal protective equipment (PPE) as necessary.
• Ensure compliance with the AMCE’s policies and the Nursing and Midwifery Council of Nigeria (NMCN) regulations.

Documentation and Reporting

• Maintain accurate and detailed records of patient care, including treatment administration, responses, and progress notes.
• Report and document any adverse events or changes in patient condition promptly.
• Contribute to the development of clinical protocols and guidelines within the haematology unit.

Training and Professional Development

• Participate in ongoing training related to haematology nursing and new advancements in treatment.
• Support the education and mentorship of junior nursing staff and students.
• Stay updated with research and evidence-based practices in haematology care.

Team Collaboration

• Work closely with haematologists, oncologists, pharmacists, and other healthcare professionals to ensure coordinated care.
• Participate in multidisciplinary team meetings, case discussions, and quality improvement initiatives.
• Foster a collaborative environment within the unit to enhance patient care.

Qualifications

Educational Requirements

• Bachelor’s degree in nursing or equivalent from a recognized institution OR;
• Diploma in Nursing with post-basic training in Oncology or haematology nursing.

Professional Requirements

• Valid practising license
• Membership in relevant medical associations, such as the Oncology Nursing Society of Nigeria or its equivalent.

Experience Requirements

• Minimum of 3 years of current clinical nursing experience, with at least 2 years specializing in oncology or chemotherapy administration.
• Proven experience in managing haematological treatments.

Competency Requirements

Knowledge Requirements

• In-depth understanding of haematology, including blood disorders and their treatment protocols.
• Knowledge of pharmacology related to haematology treatments and side effect management.
• Awareness of infection control practices and chemotherapy safety standards.
• Familiarity with patient education and support practices in haematology.

Skill Requirements

• Strong clinical skills and expertise in haematology nursing.
• Effective communication and interpersonal skills for patient and team interaction.
• Compassion and empathy to provide high-quality patient-centered care.
• Excellent organizational and time management skills.
• Proficiency in patient assessment and critical-thinking abilities.
• Ability to work collaboratively within a multidisciplinary team.
• Attention to detail in maintaining patient records and documentation.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Commitment to clinical governance / improving quality of patient care.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Commitment to caring for others.
• Ability to work collaboratively as part of a multidisciplinary team.
• High levels of honesty and integrity
• Empathy and the ability to provide compassionate care

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Job Purpose

The Senior Resident Doctor/Senior Registrar – Cardiology will be responsible for providing specialized medical care for patients with cardiovascular conditions, ensuring high standards of diagnosis, treatment, and patient management at AMCE. The role holder will support the cardiologist consultant in clinical care and mentorship of junior medical staff. The position requires good clinical expertise, adherence to medical regulations, and a commitment to continuous education and improvement.

Core Responsibilities

Clinical Expertise

• Conduct comprehensive assessments, diagnoses, and treatment plans for patients with cardiovascular conditions.
• Perform and interpret diagnostic tests such as ECGs, echocardiograms, and stress tests.
• Develop and implement individualized treatment plans that include medication, lifestyle changes, and procedures.
• Manage acute cardiac emergencies, including myocardial infarction and arrhythmias.
• Collaborate with cardiac surgeons, radiologists, and other specialists for complex cases and interventional procedures.

Emergency Care and Response

• Rapidly evaluate patients to determine severity of condition to prioritize care, allocate resources, and ensure timely interventions.
• Perform life-saving procedures (e.g., CPR, intubation) to stabilize critically ill patients and prevent further deterioration.
• Order and interpret diagnostic tests (e.g., labs, imaging to quickly identify underlying conditions and guide treatment.
• Manage shock, trauma, or medical emergencies to restore vital functions, prevent organ failure, and optimize patient outcomes.
• Collaborate with emergency teams, provide clear handover to ensure seamless transitions, prevent errors, and maintain continuity of care.
• Guide junior team members in interpreting lab results, imaging, and other diagnostic tools.

Clinical Audits and Compliance

• Ensure compliance with the standards and regulations set by relevant authorities.
• Participate in quality assurance programs and clinical audits to maintain high standards of care.
• Maintain comprehensive and accurate patient records, adhering to data protection and confidentiality protocols.
• Report quality metrics and ensure accreditation standards are maintained.

Patient Education and Advocacy

• Educate patients and their families on cardiovascular conditions, treatments, and preventive measures.
• Promote patient-centered care and involve patients in decision-making.
• Advocate for lifestyle changes that can prevent or manage cardiovascular diseases.
• Address patient concerns with empathy and provide comprehensive follow-up care.

Leadership and Mentorship

• Lead cardiology teams in patient rounds and case discussions.
• Supervise and mentor junior residents, medical students, and allied healthcare professionals.
• Provide expert guidance on clinical decision-making and best practices in cardiology.
• Facilitate team-based care approaches to ensure coordinated patient management.

Strategic Development

• Contribute to the development and enhancement of cardiology protocols and patient care strategies.
• Engage in AMC`E’s hospital initiatives aimed at improving cardiology services.
• Participate in cardiovascular research, clinical trials, and scholarly activities to advance medical knowledge.
• Identify opportunities for innovation and contribute to the adoption of new diagnostic and therapeutic technologies.

Qualifications

Educational Requirements

• Medical Degree (MBBS, MBChB or its equivalent) from a recognised Institution.
• Completion of Residency program/passed the first part of examination of residency program

Professional Requirements

• Valid medical license and registration
• Membership in relevant medical associations, such as the Nigerian Cardiac Society (NCS) or other cardiology associations or its equivalent

Experience Requirements

• Completion of at least 4 years of residency training in cardiology.
• Experience in Cath Lab procedure as a coronary angiography plus angioplasty
• Performing and interpreting a variety of diagnostic imaging like trans-thoracic echocardiogram and trans-oesopheagal echo, cardiac MR, cardiac CT scan.
• Prior experience in supervising or mentoring junior medical staff is preferred.

Competency Requirements

Knowledge Requirements

• In-depth knowledge of cardiology, including cardiac anatomy, pathophysiology, and treatment protocols.
• Proficiency in interpreting and conducting diagnostic procedures like ECGs, echocardiograms, and cardiac catheterizations.
• Familiarity with the management of cardiac emergencies and post-operative care for cardiac patients.
• Awareness of clinical guidelines and protocols established by national and international cardiology organizations.

Skill Requirements

• Demonstrable skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues.
• Strong analytical and problem-solving skills for effective patient management
• Strong problem-solving skills and the ability to perform effectively in emergency situations.
• Excellent communication skills for patient interactions and collaboration with medical teams.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Commitment to clinical governance / improving quality of patient care.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Commitment to caring for others.
• Ability to adapt accordingly.
• High levels of honesty and integrity

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Job Purpose

The Senior Resident Doctor/ Senior Registrar – Anaesthetist will provide anaesthestic services for surgical and diagnostic procedures, ensuring the highest standards of patient safety and care. He/ She will support the anaesthesia specialists, guide junior doctors, and adhere to clinical governance and best practices. This role holder will be required to have clinical knowledge, and a commitment to continuous professional development.

Core Responsibilities

Clinical Expertise

• Administer anaesthesia and monitor patients during surgical and diagnostic procedures.
• Conduct preoperative assessments and prepare patients for surgery.
• Develop and implement anaesthetic plans tailored to individual patient needs.
• Oversee patient recovery and manage post-operative pain relief.
• Handle anaesthesia-related emergencies and complications effectively.

Emergency Care and Response

• Rapidly evaluate patients to determine severity of condition to prioritize care, allocate resources, and ensure timely interventions.
• Perform life-saving procedures (e.g., CPR, intubation) to stabilize critically ill patients and prevent further deterioration.
• Order and interpret diagnostic tests (e.g., labs, imaging to quickly identify underlying conditions and guide treatment.
• Manage shock, trauma, or medical emergencies to restore vital functions, prevent organ failure, and optimize patient outcomes.
• Collaborate with emergency teams, provide clear handover to ensure seamless transitions, prevent errors, and maintain continuity of care.
• Guide junior team members in interpreting lab results, imaging, and other diagnostic tools.

Clinical Audits and Compliance

• Ensure compliance with the standards and regulations set by relevant authorities.
• Participate in quality assurance programs and clinical audits to maintain high standards of care.
• Maintain comprehensive and accurate patient records, adhering to data protection and confidentiality protocols.
• Report quality metrics and ensure accreditation standards are maintained.

Patient Care and Advocacy

• Educate patients and their families on anaesthetic procedures, risks, and post-operative care.
• Advocate for patient safety and well-being throughout the surgical process.
• Provide compassionate and culturally sensitive care to all patients.
• Respond promptly to patient needs and concerns related to anaesthesia.

Leadership and Team Supervision

• Coordinate the activities of anaesthetic teams, including junior doctors, nurses, and support staff.
• Provide mentorship and training to junior anaesthetists and medical interns.
• Organize and lead case discussions and departmental meetings.
• Promote a collaborative and supportive environment within the anaesthesia team.

Strategic Development

• Support the anaesthesia specialists to enhance anaesthesia services and improve patient care.
• Participate in the development and implementation of new anaesthetic techniques and best practices.
• Identify areas for service improvement and develop strategies for achieving high-quality outcomes.

Qualifications

Educational Requirements

• Medical Degree (MBBS, MBChB or its equivalent) from a recognised Institution.
• Completion of Residency program/passed the first part of examination of residency program

Professional Requirements

• Valid medical license and registration
• Membership in relevant medical associations, such as the Nigerian Society of Anaesthetists (NSA) or its equivalent.

Experience Requirements

• Completion of at least 4 years of residency training in anaesthesia.
• Demonstrated experience with a range of anaesthesia techniques and patient management.
• Experience inserting arterial and central venous lines.
• Prior experience in supervising or mentoring junior medical staff is preferred.
• Experience in the field of cardiovascular surgery is desired.
• Prior experience in supervising or mentoring junior medical staff is preferred.

Competency Requirements

Knowledge Requirements

• Comprehensive understanding of anaesthesia techniques, pharmacology, and the use of anaesthetic equipment.
• Familiarity with the perioperative management of patients and the management of anaesthesia-related complications.

Skill Requirements

• Demonstrable skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues.
• Strong problem-solving skills and the ability to perform effectively in emergency situations.
• Excellent communication skills for coordinating with multidisciplinary teams and explaining procedures to patients and families.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Commitment to clinical governance / improving quality of patient care.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Commitment to caring for others.
• Ability to adapt accordingly.
• High levels of honesty and integrity

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Job Purpose

The Emergency Department Nurse will provide immediate, high-quality care in critical situations, assisting in stabilizing patients and supporting doctors during emergencies. This role requires quick thinking, clinical expertise, and resilience in a fast-paced environment, handling diverse cases and ensuring optimal patient outcomes.

Core Responsibilities

Rapid Patient Assessment and Stabilization

• Conduct triage to prioritize patient care based on the severity of their condition.
• Perform rapid assessments, monitoring vital signs, and identifying critical symptoms.
• Initiate life-saving interventions such as CPR and wound care when necessary.
• Administer IVs, medications, and other immediate treatments as ordered.
• Prepare patients for further diagnostic tests or specialist consultations.

Emergency Procedure Assistance

• Assist doctors in performing emergency procedures, including intubations and suturing.
• Prepare equipment and ensure a sterile environment for all procedures.
• Monitor patients closely during procedures and report any adverse reactions.
• Provide post-procedure care and communicate follow-up instructions to patients.
• Document each procedure accurately, noting any patient responses or complications.

Patient and Family Communication

• Communicate clearly with patients and families, explaining procedures and next steps.
• Offer emotional support to patients and family members in high-stress situations.
• Ensure that patients and families understand treatment options and potential outcomes.
• Coordinate with social workers or counselors as needed to support families.
• Provide detailed discharge instructions and follow-up care guidance.

Team Collaboration and Crisis Management

• Coordinate with the ED team to ensure smooth patient flow in critical situations.
• Communicate with paramedics, ICU staff, and other departments for patient transfers.
• Participate in emergency drills and simulations to maintain readiness.
• Support the ED team with workload management during peak times.
• Act as a mentor for junior ED nurses, offering guidance and support as needed.

Adherence to Protocols and Safety Standards

• Follow all emergency care protocols and guidelines for patient safety.
• Practice infection control measures diligently, especially during invasive procedures.
• Report safety hazards or equipment malfunctions for immediate resolution.
• Participate in quality improvement initiatives to enhance emergency care standards.
• Document patient care accurately, adhering to hospital and legal standards.

Qualifications

Educational Requirements

• Bachelor’s degree in nursing or equivalent from a recognized institution.

Professional Requirements

• Valid practicing license and registration.
• Membership in relevant nursing associations.
• Basic and Advanced Life Support certification.

Experience Requirements

• Minimum 2 years of experience in emergency or critical care nursing

Knowledge Requirements

• Knowledge of emergency care standards and procedures.
• Skilled in managing trauma cases.
• Familiarity with emergency diagnostic tests.
• Understanding of infection prevention in emergencies.
• Knowledge of emergency medication protocols.

Skill Requirements

• Quick, accurate judgment in critical situations.
•  Proficiency with emergency equipment (defibrillators, ventilators).
• Works well with physicians and other first responders.
• Stays focused during high-stress incidents.
• Clear and effective with patients and families.

Personal Abilities

• Professional attitude towards work.
• Shares the AMCE’s vision.
• Maintains mental and emotional stability.
• Provides compassionate care even in stressful conditions.
• Adjusts quickly to changing priorities.
• Precision in emergency care.
• Ability to work long shifts in a demanding environment.

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Job Purpose

The Senior Resident Doctor/Senior Registrar, Cardiac Surgeon is responsible for providing clinical care for patients with cancer and blood disorders under the supervision of senior consultants. This role involves diagnosing, developing treatment plans, and managing patient care within a multidisciplinary team. The Senior Resident will also assist in mentoring junior residents and medical students while continuing their professional development within the residency program.

Core Responsibilities

Clinical Expertise

• Conduct comprehensive assessments, diagnoses, and treatment planning for patients with cancer and haematological disorders under the supervision of senior consultants.
• Assist in performing and interpreting diagnostic tests such as biopsies, blood tests, and imaging studies.
• Develop and administer treatment plans, including chemotherapy, targeted therapy, immunotherapy, and supportive care in collaboration with senior staff.
• Monitor patient progress and modify treatment plans based on clinical evaluations and patient response.
• Manage oncological and haematological emergencies such as tumour lysis syndrome, neutropenic sepsis, and severe anaemia with guidance from senior clinicians.

Emergency Care and Response

• Assist in the rapid evaluation of patients to determine the severity of conditions and prioritize care, in collaboration with the medical team.
• Perform life-saving procedures (e.g., CPR, intubation) to stabilize critically ill patients and prevent further deterioration under supervision.
• Order and interpret diagnostic tests (e.g., labs, imaging) to quickly identify underlying conditions and guide treatment.
• Collaborate with emergency teams to provide timely interventions and ensure smooth transitions of care.

Clinical Audits and Compliance

• Ensure compliance with clinical standards and regulations set by relevant authorities, with guidance from senior consultants.
• Participate in quality assurance programs and clinical audits to maintain high standards of care.
• Maintain accurate and up-to-date patient records, adhering to confidentiality protocols.

Patient Education and Advocacy

• Educate patients and families about their conditions, treatment options, potential side effects, and preventive care.
• Promote patient-centered care by involving patients in decision-making and addressing concerns with empathy and support.
• Advocate for patient access to advanced treatments and palliative care services.

Leadership and Team Coordination

• Participate in patient care rounds and assist in the coordination of multidisciplinary team meetings.
• Mentor and support junior residents, medical students, and allied health professionals under supervision.
• Contribute to case discussions and collaborative decision-making for complex patient cases.

Educational Mentorship and Training

• Assist in the training of junior residents, interns, and medical students, providing guidance under the supervision of senior clinicians.
• Participate in case discussions and facilitate clinical learning to enhance junior staff’s development.
• Engage in the review of case notes and provide constructive feedback to improve documentation and clinical skills.

Strategic Development and Service Improvement

• Contribute to clinical audits, the development of departmental protocols, and participate in service improvement initiatives.
• Engage in research and academic activities to advance knowledge in oncology and haematology.
• Support public health initiatives focused on cancer awareness and prevention programs.

Qualifications

Educational Requirements

• Advanced Cardiac Life Support (ACLS) certification is required.
• Completion of Residency program
• Pass in the Primary Fellowship Examination of the National Postgraduate Medical College of Nigeria (NPMCN) or its equivalent in the relevant specialty within the past 4 years

Professional Requirements

• Valid medical license and registration
• Membership in relevant medical associations, such as the Nigerian Cardiac Society (NCS) or other cardiology associations or its equivalent

Experience Requirements

• Minimum of 4 years of clinical experience in cardiac surgery, including independent surgical case management and time spent during residency.
• Experience and exposure to a variety of diagnostic imaging like trans-thoracic echocardiogram and trans-oesopheagal echo, cardiac MR, cardiac CT scan.
• Prior experience in supervising or mentoring junior medical staff is preferred.
• Proven experience in handling complex cardiovascular cases and multidisciplinary team collaboration.

Competency Requirements

Knowledge Requirements

• Sound understanding of oncology and haematology, including cancer biology, blood disorders, and treatment modalities.
• Proficiency in conducting and interpreting diagnostic tests, including blood smears, bone marrow biopsies, and imaging studies.
• Familiarity with national and international clinical guidelines and best practices.

Skill Requirements

• Strong problem-solving and critical-thinking abilities for managing complex cases under supervision.
• Excellent communication skills for interacting with patients, families, and the medical team.
• Proficiency in written and spoken English for clear communication in clinical settings.

Personal Abilities

• Professional attitude towards work, with a commitment to patient care and clinical governance.
• Proactive, organized, and able to work effectively within a multidisciplinary team.
• Supportive and approachable, inspiring confidence in colleagues and junior staff.
• High levels of integrity and commitment to continuous learning.
• Shares the AMCE’s vision.

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Job Purpose

The Credit Control & Receivables Manager will oversee credit management and receivables operations of AMCE, ensuring efficient management of patient accounts, insurance claims, and payments. The role holder will develop and implement credit policies, manage patient accounts, and ensure timely reimbursement from insurance providers and maintain high levels of patient satisfaction while minimizing bad debt expenses.

Core Responsibilities

Receivable Management

• Establish and maintain credit policies and procedures to minimize credit risk, assess creditworthiness of new and existing customers, set credit limits and monitor credit utilization, implement credit checks and approval processes, and analyze credit information from credit bureaus and other sources.
• Monitor and manage accounts receivable aging, follow up on overdue invoices and resolve billing discrepancies and implement effective collection strategies, including sending reminders, making phone calls, and sending collection letters.
• Prepare regular reports on accounts receivable aging, bad debt expense, and other key metrics, analyze trends, and identify opportunities for improvement and provide insights to management on credit and collection performance.
• Accurately and timely apply customer payments to invoices, resolve discrepancies between payments and invoices and reconcile bank accounts and identify any discrepancies.
• Monitor customer credit risk and take appropriate action to mitigate risk, analyze customer payment behavior to identify trends and potential issues and implement credit risk mitigation strategies, such as requiring upfront payments or collateral.

Insurance Claims and Reimbursement

• Receive and acknowledge insurance claims, verify the accuracy and completeness of claim information, and determine eligibility for coverage based on policy terms and conditions.
• Investigate claims to gather necessary documentation and evidence, assess the validity and extent of claims and determine the appropriate level of reimbursement.
• Process claims accurately and efficiently, verify medical necessity and coding accuracy.
• Calculate reimbursement amounts based on contract terms and fee schedules and issue payments to providers and patients.
• Identify and appeal denied claims, develop, and implement strategies to reduce denial rates and work with insurance payers to resolve claim disputes.
• Implement fraud prevention and detection measures and monitor claims for potential fraud, waste, and abuse.
• Collaborate with compliance and legal teams to investigate and report suspected fraud.
• Stay updated on healthcare regulations and compliance requirements, ensure compliance with relevant regulations, and implement internal controls to mitigate compliance risks.

Patient Account Management

• Manage patient account inquiries and disputes.
• Ensure accurate and timely patient registration and demographic data collection, verify insurance eligibility and benefits and update patient information as needed.
• Explain billing statements and insurance coverage to patients, answer patient questions and concerns about billing and insurance and assist patients with financial arrangements, including payment plans and financial assistance.
• Verify insurance eligibility and benefits for each patient encounter, obtain pre-authorization for services as required by insurance plans and appeal denied claims to maximize reimbursement.
• Communicate effectively with patients, insurance companies, and internal staff, resolve patient billing issues and complaints promptly and provide excellent customer service to ensure patient satisfaction.

Credit Management

• Develop and implement credit policies and procedures for AMCE, ensuring compliance with Nigerian healthcare regulations.
• Evaluate patient creditworthiness and determine credit limits, considering financial history and insurance coverage.
• Monitor and manage patient accounts, identifying potential credit risks and implementing mitigation strategies.
• Collaborate with clinical staff to ensure accurate patient billing and insurance information.
• Conduct regular reviews of credit policies to ensure effectiveness.

Financial Analysis and Reporting

• Prepare accurate and timely financial statements, including income statements, statement of financial position, and cash flow statements, ensure compliance with relevant accounting standards (IFRS) and regulatory requirements and analyze financial data to identify trends, potential issues, and opportunities.
• Analyze financial variances between actual and budgeted performance, identify the root causes of variances and recommend corrective actions. Prepare variance analysis reports for management review.
• Develop and implement annual budgets and long-range financial plans, monitor budget performance, and identify potential risks and opportunities and prepare financial forecasts and projections.
• Analyze and allocate costs to different departments and services to improve cost efficiency and develop and implement cost-control measures.
• Create and maintain financial models to support strategic decision-making and conduct sensitivity analysis to assess the impact of different scenarios on financial performance.

Qualifications

Educational Qualification

• Bachelor’s degree in finance, accounting, or related field.
• Masters in a relevant discipline will be an added advantage.

Professional Qualifications

• Possession of a professional certification (such as Certified Credit Manager, Certified Accounts Receivable Professional) is an added advantage.
• Evidence of continuing professional and managerial development.

Experience Requirements

• Minimum 7 years of experience in credit and receivable management.
• Experience in healthcare revenue cycle management including billing, coding, and reimbursement.
• Experience in healthcare finance or accounting.
• Experience in electronic record (EHRs) and billing system.

Competency Requirements

Knowledge Requirements

• A strong understanding of International Financial Reporting Standards (IFRS), particularly as applied to the healthcare industry.
• Knowledge of local and international tax laws and regulations, including healthcare-specific regulations.
• Knowledge of financial analysis techniques, including ratio analysis, trend analysis, and variance analysis.
• Understanding of treasury functions, including cash management, risk management, and foreign exchange.
• Knowledge of data analysis techniques and tools to extract insights from financial data.

Skills Requirements

• Analytical and problem-solving skills.
• Communication and leadership skills.
• Ability to manage multiple priorities.
• Proficient in financial software.
• Data analysis and reporting skills.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE values.
• Strong oral & written communication
• Outstanding report and presentation drafting skills.
• Stakeholder management
• Problem-solving
• Organization and planning
• Accountability
• High attention to detail with the ability to make sense of complex and high-quantity information

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Job Purpose

The Senior Resident Doctor/Senior Registrar will provide advanced medical care under the supervision of consultants and resident doctors, focusing on specialized cases and supporting junior residents and interns. This role includes hands-on patient care, diagnostics, and participation in ongoing education and clinical research to foster professional growth and maintain high standards of medical practice.

Core Responsibilities

Clinical Expertise in Cardiovascular Care

• Lead patient assessments, including medical history, physical examination, and interpretation of diagnostic tests (e.g., ECG, echocardiogram).
• Independently diagnose and manage a wide range of cardiovascular diseases, including complex cases of hypertension, heart failure, arrhythmias, coronary artery disease, and valvular heart diseases.
• Develop and implement comprehensive treatment regimens, including medication, lifestyle changes, and interventional therapies.
• Supervise and guide junior colleagues in the emergency management of cardiovascular conditions, such as myocardial infarction and stroke.

Theatre Assistance and Surgical Support

• Lead preoperative assessments, including preparing patients for surgery and ensuring appropriate anaesthesia protocols.
• Expertly support the cardiology team during complex cardiovascular procedures, such as heart surgeries, catheterization, and angioplasty.
• Oversee the proper sterilization and handling of surgical equipment and instruments in the theatre.
• Supervise the monitoring of patients under anaesthesia and assist in managing complex intraoperative complications.
• Lead post-operative care, including pain management, monitoring for complications, and patient education.

Emergency Care and Response

• Expertly and rapidly evaluate patients to determine the severity of the condition to prioritize care, allocate resources, and ensure timely interventions.
• Confidently perform life-saving procedures (e.g., CPR, intubation) to stabilize critically ill patients and prevent further deterioration.
• Independently order and interpret diagnostic tests (e.g., labs, imaging) to quickly identify underlying conditions and guide treatment.
• Expertly manage shock, trauma, or medical emergencies to restore vital functions, prevent organ failure, and optimize patient outcomes.
• Lead emergency teams and provide clear handover to ensure seamless transitions, prevent errors, and maintain continuity of care.
• Mentor junior team members in interpreting lab results, imaging, and other diagnostic tools.

Clinical Audits and Compliance

• Ensure adherence to AMCE and regulatory standards for clinical practice, including infection control, safety, and medical ethics.
• Lead clinical audits, quality improvement initiatives, and departmental meetings to improve patient care.
• Oversee the maintenance of accurate patient records, adhering to documentation and confidentiality standards as outlined by the Medical and Dental Council of Nigeria (MDCN).

Patient Care and Advocacy

• Develop and deliver comprehensive patient and family education programs on cardiovascular conditions, treatment options, post-operative care, and preventive measures.
• Provide exemplary compassionate and holistic care to patients, addressing both physical and emotional needs during their treatment journey.
• Act as a strong advocate for patients, ensuring they receive timely and appropriate care while respecting their cultural, emotional, and psychological needs.

Leadership and Supervision

• Provide expert supervision and mentorship to junior doctors and medical students during rounds, assisting with clinical decision-making and patient management.
• Lead case discussions and contribute to complex clinical decision-making in both the cardiovascular and surgical settings.
• Effectively lead and coordinate the multidisciplinary team, including cardiologists, cardiovascular surgeons, anaesthetists, and nurses.

Training and Professional Development

• Maintain expert-level knowledge of cardiovascular medicine, surgery, and related fields through continuous learning and development.
• Actively participate in and lead ongoing educational opportunities, including seminars, workshops, and clinical teaching sessions.
• Lead and contribute to AMCE clinical research activities, including studies on new treatments, procedures, or technologies in cardiovascular care and surgery.

Qualifications

Educational Requirements

• Medical Degree (MBBS, MBChB or its equivalent) from a recognised Institution.
• Completion of Residency program
• Pass in the Primary Fellowship Examination of the National Postgraduate Medical College of Nigeria (NPMCN) or its equivalent in the relevant specialty within the past 4 years.

Professional Requirements

• Valid medical license in the country of practice
• Membership in relevant medical associations, such as the Nigerian Cardiac Society (NCS), the Society of Family Physicians of Nigeria (SOFPON or other cardiology associations or its equivalent

Experience Requirements

• Minimum of 4 years of clinical experience as a resident doctor in a hospital setting, preferably with experience in cardiology or surgery.
• Experience in performing surgeries, particularly cardiovascular procedures, and managing patients in critical care units.
• Familiarity with operating theatre protocols, patient monitoring, and post-operative care.

Knowledge Requirements

• In-depth knowledge of cardiology, including cardiac anatomy, pathophysiology, and treatment protocols.
• Proficiency in interpreting and conducting diagnostic procedures like ECGs, echocardiograms, and cardiac catheterizations.
• Familiarity with the management of cardiac emergencies and post-operative care for cardiac patients.
• Awareness of clinical guidelines and protocols established by national and international cardiology organizations.

Skill Requirements

• Demonstrable skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues.
• Strong problem-solving skills and the ability to perform effectively in emergency situations.
• Excellent communication skills for coordinating with multidisciplinary teams and explaining procedures to patients and families.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Commitment to clinical governance / improving quality of patient care.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members
• Commitment to caring for others.
• Ability to adapt accordingly.
• High levels of honesty and integrity

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Job Purpose

The Nursing Education & Learning Manager will be responsible for designing, developing, and implementing comprehensive education and training programs for the nursing staff in AMCE. This role requires a deep understanding of nursing practices, regulatory requirements, and adult learning principles. The primary goal is to enhance the skills and knowledge of nursing staff, improve patient care, and ensure compliance with industry standards.

Core Responsibilities

Curriculum Development and Delivery

• Conduct regular needs assessments to identify training gaps and opportunities for improvement.
• Develop and implement comprehensive curriculum plans for various nursing roles, including orientation, continuing education, and specialized training.
• Deliver effective training programs using a variety of methods, such as classroom instruction, online learning, and simulations.
• Evaluate the effectiveness of training programs through assessments, surveys, and performance evaluations.

Clinical Skills Training

• Oversee the operation of clinical skills labs, providing hands-on training in procedures and techniques.
• Develop and implement simulation-based training scenarios to enhance clinical decision-making and problem-solving skills.
• Develop and administer clinical competency assessments to ensure that nurses meet required standards.

Regulatory Compliance and Accreditation

• Ensure compliance with regulatory requirements, such as those set by the Joint Commission, CMS, and state boards of nursing.
• Maintain compliance with accreditation standards, such as those set by the Accreditation Commission for Education in Nursing (ACEN).
• Manage the continuing education requirements for nursing staff, ensuring compliance with licensing and certification regulations.

Staff Development and Mentorship

• Develop and implement mentorship programs to support the professional growth of new nurses.
• Assist nurses in identifying career goals and developing plans to achieve them.
• Collaborate with nursing leaders to identify areas for performance improvement and develop targeted training interventions.

Technology Integration

• Utilize LMS to deliver online training and track learner progress.
• Develop and implement e-learning modules to provide flexible and accessible training.
• Utilize high-fidelity simulation technology to enhance clinical skills training.

Educational Requirements

• Bachelor’s degree in Nursing or any relevant field.
• Master’s degree is an added advantage.

Professional Requirements

• A certification as a training administrator is an added advantage
• A valid nursing license is an added advantage

Experience Requirements

• 6 – 8 years’ progressive experience in customer service in the medical device or pharmaceutical industry.
• Progressive experience in customer service in the medical sector