Job Overview:

• We are looking for a friendly, professional, and organized Receptionist to be the first point of contact for visitors and callers at our company. The ideal candidate will manage the front desk, handle incoming calls, assist with administrative tasks, and provide a welcoming atmosphere for clients, customers, and employees. You will play a vital role in ensuring the smooth operation of the office by handling a variety of responsibilities and maintaining a professional, positive image for the company.

Key Responsibilities:

• Greet and welcome visitors, clients, and guests in a friendly and professional manner.
• Answer and direct phone calls, take messages, and handle inquiries effectively.
• Manage the front desk, ensuring it is clean, organized, and well-presented at all times.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain appointment schedules and coordinate meetings for management, staff, clients, or visitors.
• Manage office supplies, keeping track of inventory and ordering supplies as needed.
• Perform basic administrative duties, such as filing, photocopying, and data entry.
• Ensure the security of the building by following check-in and visitor policies.
• Assist with the coordination of meetings, conferences, and events, including booking meeting rooms and preparing materials.
• Help new employees with onboarding tasks, including providing necessary forms and information.
• Provide support to other departments or staff as needed for various administrative tasks.
• Maintain confidentiality of sensitive information and adhere to company policies and procedures.
• Monitor and maintain office facilities to ensure a pleasant and professional working environment.

Qualifications:

• Proven experience as a receptionist, front desk representative, or in a customer service role.
• Excellent communication and interpersonal skills, with the ability to interact with people at all levels.
• Strong organizational and multitasking abilities.
• Proficient in using office software (Microsoft Office, email systems, etc.) and office equipment (phones, photocopiers).
• Professional demeanor, with a positive attitude and strong customer service orientation.
• Ability to manage a busy front desk and handle multiple tasks in a fast-paced environment.
• Attention to detail and problem-solving skills.
• Ability to maintain confidentiality and follow office protocols.

Preferred Skills:

• Experience with scheduling and managing calendars for multiple people.
• Familiarity with office management software or customer relationship management (CRM) tools.
• Experience working in a corporate or client-facing environment.