We are seeking an organized and proactive Warehouse Supervisor to oversee operations at our Nairobi branch. This role is critical in ensuring efficient dispatch, inventory management, and customer satisfaction while maintaining a clean and well-coordinated warehouse. If you thrive in a fast-paced environment and have strong supervisory and administrative skills, we’d love to hear from you!

Key Responsibilities

Dispatch & Warehouse Operations

• Supervise the loading and offloading of goods, ensuring accuracy and timeliness.
• Monitor drivers and transporters to address distribution challenges and ensure smooth delivery of goods from Mombasa or to customers.
• Coordinate with the Mombasa team and transporters for effective dispatch and receipt of goods.
• Prepare and send weigh bills to the sales team promptly.
• Oversee the production of dam liners, ensuring quality and efficiency.
• Maintain a clean, organized, and tidy warehouse at all times.
• Manage inventory by reconciling physical stock with system records every Friday.
• Ensure adequate labor levels, including casual workers, to meet client demands.
• Assist walk-in clients professionally and liaise with the sales team on samples and inquiries.

Administration

• Report directly to the Key Account Manager on dispatch and other assigned tasks.
• Record all goods dispatched to Mombasa in the Odoo system accurately.
• Generate invoices using the Odoo system as required.
• Monitor and respond to emails and WhatsApp messages promptly.
• Ensure the warehouse opens at 8:00 AM and closes at 4:30 PM, adhering strictly to timings unless additional work requires completion.
• Maintain proper documentation, including delivery notes and invoices.
• Open the building at the start of the day and secure all doors and windows when operations conclude.
• Perform any additional duties assigned by management.

Qualifications & Skills

• Proven experience in warehouse supervision or a similar role.
• Strong organizational and leadership skills.
• Proficiency in inventory management and systems (experience with Odoo is a plus).
• Excellent communication and customer service abilities.
• Ability to multitask and work under pressure in a dynamic environment.
• Attention to detail and a commitment to maintaining high standards.