Responsibilities:

• Serving as the principal point of contact and quality control for a large volume of inquires.
• Distributor closing stocks analysis.
• Team leave status tracking.
• Merchandise store stock management (requisition & dispatch).
• Records management review and remedial action execution.
• Team meeting organization (Distribution, Townhall).
• Processing distributor and supplier payments.
• Document approval submission and storage.
• Follow up queries on invoices with suppliers & distributors.
• Team travel support.
• Adhoc tasks on request.
• Fleet co-ordinator.
• EHS & fast aid point person.
• Customer complaint process co-ordination.

Qualifications and Experience.

• Bachelor’s degree in business administration/management.
• Minimum of 3 years’ experience working in the above stated role.
• Proven experience in ecommerce landscape.
• A creative thinker with strong interpersonal skills.
• Exceptional time and deadlines management skills; ability to lead, organize, prioritize, and manage a team to drive goals and objectives.
• Adaptable and flexible; responsive and resourceful in a fast-paced business.
• Superior verbal and written communication skills.

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• Operations / Professional / Business.
• Implement and evaluate the activities stipulated in the cycle plan to ensure that marketing objectives are achieved.
• Execute all marketing activities in line with market and brand strategy, market regulation and International Marketing Principles [IMP].
• Recommend touchpoints for the execution of the activities. Ensure markets have the right level of merchandising materials in stock.
• Drive implementation of Customer engagement programmes, ensure programmes meet objectives & are evaluated for learning’s.
• Support cycle activity rollout including Activity Recommendation [ACREC] generation and regular evaluations.
• Management.
• Manage the merchandising store and the implementation of the merchandising strategy (development, deployment, maintenance and evaluation).
• Constant monitoring and reporting of BSE & NBSE to ensure activities are within budget set.
• Monitor all other resources allocated to implement cycle plan to ensure efficiency in execution.
• Ensure that all project types are managed within approved ACREC and follows process before release to market.
• Actively participate in the monthly business planning cycle by supporting the Market Manager.
• Leadership Accountabilities.
• Proactively take leadership for own development by ensuring Performance Objectives for the year are set, Career plan updated, and individual training being carried out.
• Drive the above market way of working to ensure timely execution of plans.
• Assist to identify, initiate, manage and develop new product and packaging projects, to satisfy consumer needs to contribute to future corporate growth and profit objectives.
• Contribute to create a climate which encourages innovation and creativity.
• Understand market needs on merchandising, through visits and interaction, and translate it into actionable opportunities.
• Work closely with activations agencies to deliver on agreed objectives.

EXPERIENCE, SKILLS, KNOWLEDGE.

General skills required.

• Computer literate and well versed with all Microsoft Office Packages.
• Strategic thinker, with good communication and interpersonal skills.
• Functional skills required.
• Trade Marketing & Development (TM&D) at entry level Project Management skills will be an advantage.

Education / Qualifications / Experience Required.

• University degree in either Marketing or Management.
• At least 3 years’ experience in Marketing, with knowledge in Brand/Trade marketing activities (Cycle planning, Advertising and Promotion).
• Experience in EMF (Cycle planning, brand plan and brand review).
• Excellent Microsoft Excel and analytic skills.
• Conversant in French language will be an added advantage.

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• As the Digital Innovations Assistant, the jobholder will play a key role in supporting digital initiatives, business design, and impact measurement efforts. They will assist in the development of sustainable revenue streams, digital tools, and platforms that enhance the effectiveness and growth of African YMCA National Movements.

DUTIES AND RESPONSIBILITIES

• Assist in designing digital frameworks for impact measurement and data management.
• Support digital transformation efforts and the development of customized platforms for tracking performance and engagement.
• Help with business development, including identifying sustainable revenue streams and digital enterprises.
• Coordinate training and capacity-building activities to empower youth champion teams across African YMCA National Movements.
• Provide general administrative and operational support to the Business Development Executive and the wider AAYMCA team.

EDUCATION, PROFESSIONAL QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Computer Science, Business Administration, Digital Transformation, or a related field.
• Masters of Business Administration (MBA) ongoing or completed: with a focus on innovation, digital transformation, or business development will be an added advantage.
• Aged 24-30 years, with 2-4 years of experience in business development, digital strategy, or a related field.
• Certified in Google UX Design, Digital Product Development, or Project Management, with hands-on experience in platform development.
• Proven experience in training, capacity building, or stakeholder engagement in a tech-driven or innovation-focused environment.
• Active member of an African YMCA National Movement with leadership or volunteer experience.
• Proven experience in social entrepreneurship and digital transformation.
• Experience in UI/UX design, software development, and digital innovation.
• Award-winning innovator in the digital or entrepreneurship space.
• Strong communication, organizational, and technical skills.