Main Purpose of the Job – (Job Summary)

• Responsible for managing a thriving public relations department. Directs publicity programs and campaigns, improves public image of company, and clarifies company’s point of view on important issues.

Main Responsibilities 

• Developing and executing the brand presence strategy.
• Communication with the public.
• Conducting market and investigative research and intelligence.
• Developing activation campaigns and sponsorships.
• Designing and distribution of marketing materials.
• Planning of advertisement campaigns.
• Monitoring media, newspapers, magazines, journals, blogs and social media platforms.
• Handling publications for the company.
• Ensure zero tolerance to brand reputation risk on all types of media
• Maintain a calendar, planning and coordinating company events.
• Customer engagement and client relationships.
• Exploring new sales and marketing opportunities through Lead management and referrals.
• Maintenance of brand identity though the branch network.
• Website and social media platforms management.

2 or  3 Key Deliverables (specific to this position)

• Ensuring that the Company has a good corporate image/brand
• Ensuring that the Company is kept abreast of the latest information/trends

Job Specifications

Academic Qualifications

• Bachelors Degree in Mass Communication/Public Relations

Professional Qualifications

• Professional qualifications in communication, public relations, media management

Key Drivers

Key Job Skills (specific to the job)

• Excellent communication skills both orally and in writing 
• Fluent in English and Kiswahili
• Excellent interpersonal skills 
• Good IT skills
• Presentation Skills 
• Ability to prioritize and plan effectively 
• Awareness of different media agendas
• Creativity  

General Skills 

• Communication skills
• Interpersonal skills
• Customer Service
• IT skills (fluency)

Our Competencies/Behaviours

• Integrity 
• Reliability 
• Transparency 
• Professionalism 
• Teamwork 
• Quality 

Relevant Experience

• At least 3 years of relevant experience in marketing, PR, events promotion or journalism an added advantage

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Main Purpose of the Job – (Job Summary)

• To provide administrative support, customer service, and client retention to the Chief Executive Officer/Managing Director through conducting and organizing administrative duties and activities, including receiving and handling of information.

Main Responsibilities

• Providing comprehensive administrative support to the Chief Executive Officer/Managing Director as directed.
• Scheduling and Calendar Management for appointments, meetings, and travel arrangements while prioritizing urgent matters.
• Taking minutes and ensuring follow-up on action items for the meetings.
• Maintain confidentiality regarding sensitive information and communications.
• Consulting with internal and external stakeholders on behalf of the Chief Executive Officer/Managing Director.
• Coordinating logistics for board meetings and other significant events, including agenda preparation and minute-taking.
• Developing and maintaining an effective office management system, including filing and record-keeping.
• Providing support to the Chief Executive Officer/Managing Director on all projects as directed.
• Coordinating the kitchen staff and office drivers to ensure efficiency.
• Processing all required documents for expatriate officers when onboarding or ending their secondment with the company, that is work permits, visas, travel documents, regulatory requirements, and all other relevant documents.
• Compiling all the operation data as required by Chief Executive Officer/Managing Director.

2 or 3 Key Deliverables (specific to this position)

• Confidentiality
• Reliability
• Customer Service
• Efficiency service from the Managing Director’s office

Job Specifications

Academic Qualifications

• Bachelor of Secretarial Studies/Business Management

Professional Qualification

• Diploma in Secretarial Studies
• Some legal knowledge would be an added advantage

Proficient in Microsoft Office

Key Drivers

Key Job Skills (specific to the job)

• Honesty
• Integrity
• Customer service
• Confidentiality
• Reliability
• Flexibility
• Attention to details and accuracy
• Very good at verbal and written communication skills
• Time management
• Information gathering and monitoring skills
• Initiative
• Stress tolerance
• Problem analysis and problem-solving skills

Relevant Experience

• 5 years of relevant experience